Concern line

Klimaoprema is committed to conducting all business activities fairly, transparently, honestly, and in full compliance with all legal and regulatory standards. We take a zero-tolerance approach to bribery and corruption and are committed to acting professionally and with integrity in all our business dealings and relationships.

To uphold this commitment, we have established corporate Code of Conduct. We encourage our customers, suppliers and other business partners to provide information should they suspected or discover any fraudulent activities or actions that go against our Code of Conduct as well as laws or regulations.   

Such information can be submitted in writing, via:
  • By post/direct delivery to the address of the Company Headquarters (Klimaoprema d.d., Gradna 78/1, 10430 Samobor) with the notice “For the CONCERN LINE  – DO NOT OPEN”)
  • By e-mail to the e-mail address [email protected]
  • At the request, by a physical meeting within a reasonable time

The Concern line system can be used anonymously if desired to report potential violations of our corporative values and suspected criminal cases.

As we believe in a policy of open communication, we will encourage you to give your name if you have any information. We will treat your concerns with the strictest confidence and take into account the legitimate interests of all parties involved. Harassment, discrimination, or retaliation against the whistleblower will not be tolerated.

Any personal data collected and processed will be solely used for the purposes of communication regarding the investigation and may include name, surname and e-mail address, as well as the content summary of the notification.

In a case you would like to stay anonymous, please indicate how we should contact you to make clarifications and to notify you of investigation findings.

Please use the Concern line system responsibly. It is essential that you only pass on information that they are certain is correct. This channel should not be used for the deliberate submission of false or defamatory claims or information.